Frequently Asked Questions
in the healthcare profession. Can you keep me informed about your bed
A. Yes, you can subscribe to our Bed Availability Report here.
you provide transportation, e.g. to a medical center or to the shops?
A. Yes, if it's within Rio Vista or a 20 mile radius. We can
arrange transportation to facilities that are further away.
Do you provide Respite (Temporary) Care?
A. Yes, we can care for your loved one at your or their home.
happens if there's an emergency?
A. We keep contact information on file. We'll call 911, if necessary
and will then call the contacts to discuss the situation and to keep
them informed. We have an emergency plan for coping with fire, earthquake
and other problems. Incidentally, Rio Vista is not classed as an area
at high risk from earthquakes. We're also on high ground, not prone
many residents are there?
A. The exact number fluctuates over time, but the Rio Vista
facility can provide for a maximum of six residents at a time.
you prepare meals for residents with special dietary needs, e.g. vegetarian?
A. Yes. We will discuss dietary requirements with you and the
you accept people with disabilities?
A. Yes. Our entry requirements are described in the Program
loved one is very forgetful. Can you take care of petty cash on behalf
A. Yes. We keep a ledger and receipts for purchases. You can
provide some cash in advance and set a budget for your loved one, e.g.
for personal magazines, hairdressing, cosmetics and other toiletries.
you allow smoking in the house?
A. No, smoking in enclosed premises is illegal in all places
of employment in California, which therefore includes our facility.
It's also strongly discouraged by our residents' Doctors and it's a
fire risk. However, the weather in Rio Vista is mild most of the year,
so smoking outdoors is not a problem.
you allow pets in the house?
A. Pets have been proven to be good for the general well-being
of elderly people. We consider each case carefully. Loose pets could
be dangerous to the elderly residents, potentially causing them to lose
balance. Some pets may trigger allergies. However, we currently have
a rabbit (named Roger) who is cared for by a resident and everybody
can I find more information about the regulations governing residential
A. Residential care facilities in California are licensed and
monitored by the Community Care Licensing Division. We have provided
links to their and other informative sites in our Resources
area. Our facility number is 486801846.
forms of payment do you accept?
A. Fees are due on the first of each month. They should be in
the form of a check, cash or an automated bank transfer.
are your visiting hours?
A. In general, for the comfort of the residents, we'd prefer
visitors to come between the hours of 8am and 8pm, but there are no
set hours for family members.
far are you from my house/location?
A. You can use the Maps
page to get directions. There's a map of places within 30 to 40 minutes
drive in our Area Served section.
I need a Physician's Report?
A. Yes, you can find the form in the Resources
area. The entry requirements are described in the Program
you have an application form?
A. Yes, it's in our Contact Us